Help Center

FAQ (Frequently Asked Questions)

About The Store

What is VanityVibe?

How does VanityVibe manage Logistics?

Product & Promotions

How do I know if the product fits?

Are all the top Luxury Brand items on authentic?

How will I know of your product promotions and discounts?

Do you have a Rewards Program?

Can I order an item that is not in stock?

Who do I contact to use the warranty of the watches?


How safe is my information and credit card number?

What are my Payment Options?

I need to change the Payment Method for my order

Why was my credit card declined?

Is my payment successful?

Shipping, Delivery & Returns

How does Shipping Work?

Are there any special shipment and delivery considerations?

Which countries do you ship to?

How do Returns Work?

Can I return and change the item I have purchased?

How much does it cost to return items?